Perhaps you heard about Mi Rewards through one of our competitions. Perhaps you heard of us through some of our regular perks. Either way, there are a few of you who have tried to sign up to Mi Rewards but never got that competition entry, never received that discount code. You probably received an e-mail explaining that you didn't get your competition entry because you aren't 'fully registered'. This post should explain how to fix that.

At its core Mi Rewards is a loyalty programme; one designed to operate over a huge variety of business types and locations throughout Perth.

Why your membership isn't active

We gauge your loyalty points based on your spend in registered businesses. For this reason, we needed a way to keep track of what you spend there. The simplest, safest, most secure option was through coordination with your card provider.

It's likely you started filling in a membership application and then got a fright when you were asked for card details. You can only become 'fully registered' by linking a card, and only fully registered members can receive benefits.

A few people have stopped short of putting in their card details in. We completely understand concerns about sharing card details online. For this reason, we wanted to explain that these card details are not for us; it's a way for us to talk to your card provider and set you up to receive loyalty points on your spending.

Couldn't be safer

Your card details aren't stored by us, your card provider creates a sync code that we use to add Mi Points to your account. It's as simple as that, we don't charge you anything. Even if we wanted to we don't have a note of any of the details we would need to process a transaction. In short, your card details are safe because your card provider is the one who stores them. You can find out more about this process by clicking here.

We hope this explains a little about why you haven't received entry to any competitions or any discount codes. Without your card details being passed on to your card provider your account isn't linked and is not active. If you would like Mi Points, discounts, and prize draw entries you need to log back into your account and complete your registration. We hope you understand and we look forward to being able to get all of your member benefits to you.

You can log in to your account by clicking here. Or if you haven't completed any of the sign-up processes you can join by clicking here.